These are the questions we hear most often from contractors evaluating implementation. If your question isn't here, that's what the 30-minute strategy call is for—we'll address your specific situation directly. We've been using Buildertrend for over a year. Is it too late for implementation help? Most of our clients have been paying for Buildertrend for 6-24 months before they call us. It's not too late—it's actually easier. You already know what's frustrating. We can fix the specific problems instead of guessing what you'll struggle with. We've rescued implementations that were 18 months into chaos. The cleanup takes slightly longer, but contractors who've experienced the pain points are more committed to getting it right. You know exactly what you need fixed. What if my team resists learning a new system? Team resistance usually comes from two things: (1) overwhelm from too many features at once, or (2) past bad experiences with software that made their job harder. We address both by implementing in phases and training by role—field teams learn field tasks, office learns office tasks. Nobody sits through training on features they'll never use. We show them how the system makes their specific job easier, not how impressive the feature list is. How is this different from just calling Buildertrend support? Buildertrend support teaches you features. We architect the system for how your specific business operates. Their job is helping you use the software. Our job is making the software generate ROI for your operation. They answer questions like "How do I create a change order?" We solve problems like "Why aren't our change orders getting captured before we start the work?" Support shows you what buttons to click. We build the framework that makes those buttons worth clicking. Do you work with contractors outside residential construction? Our framework is built for residential builders and remodeling contractors. If you're a commercial GC, land developer, or specialty trade contractor, we can talk—but Buildertrend itself may not be the right platform for your scale. Commercial projects above $10M typically need tools like Procore or Autodesk. Specialty trades sometimes need vertical-specific software. We'll tell you if Buildertrend isn't the right solution—even if that means we don't get your business. What's the timeline from signing to operational? Foundation Build: 2-3 weeksComplete Implementation: 4-6 weeksGrowth Engine: 6-8 weeks These timelines assume your team is available for training sessions and you're responsive on decisions. We've never had a contractor fail to launch—but we've had timelines extend when teams go dark. The bottleneck is rarely our work. It's usually contractor availability for the training sessions and decision points that keep the project moving forward. What if we've already tried implementing ourselves and made a mess? That's half our clients. We'll audit what exists, identify what's broken, and rebuild the foundation correctly. Usually faster than starting from zero because you already know what doesn't work. You've learned expensive lessons about cost code structure, notification settings, and template design. We leverage that knowledge instead of repeating the same mistakes. Most "messes" can be fixed in 2-3 weeks. Some require starting fresh, but that's the minority. Either way, you'll know what the path forward looks like within the first week.